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Task Papa: Flexible Multi-Use Virtual Assistants Equipped with the Best Resources

Task Papa: Flexible Multi-Use Virtual Assistants Equipped with the Best Resources

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Devang Selani,Founder & Director

Devang Selani

Founder & Director

We all dream of an elder brother who could help us in easing our chores just like a super hero, whether it is our personal chores or office work. And 2012-founded Task Papa - a Mumbai-based multi-purpose Virtual Assistant company, is just the big brother we were waiting for. With highly skilled and experienced Virtual Assistants (VAs), the company saves its clients’ time, money & energy and helps clients maintain an effective work-life balance. Equipped with the best resources available in terms of software/hardware, Task Papa VAs are capable of performing numerous tasks at one go and are pre-qualified to control and handle on-going admin tasks like inbound & outbound calls, managing emails, social media postings, internet research, creating & cleaning database on MS office & CRMs, calendar management, and more. The team is also equipped with handling special services like accounting, website developing, designing, & writing (Blogs & Articles). We all dream of an elder brother who could help us in easing our chores just like a super hero, whether it is our personal chores or office work. And 2012-founded Task Papa-a Mumbai -based multi-purpose Virtual Assistant Company, is just the big brother we were waiting for. With highly skilled and experienced Virtual Assistants (VAs), the company saves its clients’ time, money & energy and helps clients maintain an effective work-life balance. Equipped with
the best resources available interms of software/hardware, Task Papa VAs are capable in performing numerous tasks at one go and are pre-qualified to control and handle on-going admin tasks like inbound & outbound calls, managing emails, social media postings, internet research, creating & cleaning database on MS office & CRMs, calendar management, etc. The team is also equipped with handling special services like accounting, website developing, designing, & writing (Blogs & Articles).

"Task Papa upholds an impressive zero percent code of conduct issues under its data security vertical, wherein none of its client’s data has been compromised"

Extremely Client Centric
With 80 percent of its clients from U.S., Canada and the rest from UK, Australia and India, Task Papa endows its clients with immense flexibility in shifts (VAs work as per the client’s time zone,when the client is traveling to another time zone)as well as using hours (the hours purchased by a client can be used by his Team, Friends, Family & so forth)plus all of the VA’s work from company’s office and are being managed/supervised/coached by dedicated Team Managers who would also be the direct and dedicated Point of Contact for each client. Despite offering its VAs at a cost that’s lesser than industry average cost per hour, Task Papa provides unlimited calls at no additional charge, which allows a client to have a huge cost saving benefit for services such as Outbound Marketing, Inbound Appointment/Customer Service and more.

Task Papa upholds an impressive zero percent code of conduct issues under its data security vertical, wherein none of its client’s data has been compromised, thanks to its stringent policies like no electronic
devices in production floor, NDAs signed directly with VAs and cutting-edge technology that monitors every single activity. “We’re also willing to sign NDAs with client to take complete ownership and accountability of all of their data. Data security has been and will always be at the forefront of our endeavour,” asserts Devang Selani, Founder & Director, Task Papa.

The company channels majority of its investment towards its employees for up-skilling them, paying them at par or higher than industry average compensation, providing valuable perks & benefits and rewarding exceptional performances, which eventually translates into higher employee retention rate and explains its outstanding 95 percent client retention rate. Task Papa’s tough hiring process & systematic training programs on necessary tools, oral/written communication and company culture ensures that every employee willingly performs a particular job with perfection.

Expanding Global Presence
Capitalizing on its strategy of offering bulk discounts for clients who need multiple VAs since the 4th Quarter of 2017, Task Papa’s revenue has increased by 50 percent in YTD 2018 vs. the same YTD period in 2017. The company has collaborated with industry’s leading co-working spaces in U.S. whose community members receive exclusive discounts when they avail its services. Furthermore, the company also aims at collaborating with any similar organizations (Co-working, Business Coaches, Investment firms, and so forth) worldwide, who strive to help & promote new businesses. Having a strong foothold in U.S. & Canada, the company targets small & mid size enterprises /entrepreneurs in those countries and expects a 150 percent boost in revenue in 2018, 200 percent growth in U.S. & Canada and 300 percent increase globally in 2019.