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Maison De Luxe: The Company that is Redefining the Service Industry Standards in India

Maison De Luxe: The Company that is Redefining the Service Industry Standards in India

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Rajiv Malkani,Founder & Director

Rajiv Malkani

Founder & Director

In the service industry, quality is an imperative factor, as it determines the degree of customer satisfaction. Without quality, the cleaning service is perpetually useless. Tragically, most housekeeping vendors fail to offer quality services that are acceptable for today’s customer whose palates are evolving, and desires premium quality services. Hosting a paradigm shift in the way service industry works in India, Maison De Luxe Services, a commercial facility management & India’s first premier luxury facility management company, under the aegis of Rajiv Malkani (Director) offers high-quality facility management services to not just ultra-luxury homes that cannot be maintained by regular household maids, but also to corporates, commercial establishments, Hotels & Residential Properties. The first and only company that specializes in Butler services for homes.

Commendable Quality Service
Instilled with 'Yes I Can'approach, Maison De Luxe runs with a great deal of experience& expertise to understand the exact nature of the client’s property, the materials used and specific cleaning requirements in drafting tailor-made housekeeping
services.“We recognize theincreasingly complex & varying needs of clients, and deliver practical solutions for many delicate issues that clients face while identifying & securing their household staff,” says Rajiv.

"We recognize the increasingly complex & varying needs of clients, and deliver practical solutions for many delicate issues that clients face"

Backed by skilled & dedicated housekeeping staff spread across Mumbai, Bengaluru, and Pune, Maison De Luxe proactively responds to client’s needs & distinctive lifestyles, and caters to the client’s preferred level of assistance. The company’s services thrive on the passion to detail and manage the customer’s property in a stringent manner that depicts accountability & responsibility. Maison De Luxe dexterously handles everything, from interiors to common areas and expensive materials like veneers, Spanish/Italian Marbles and more, using high-tech range of cleaning equipment, coupled with the finest & eco-friendly cleaning products. All tasks are reported with a detailed daily report mentioning challenging areas for every project, which are sent to the branch/head-office for addressing.

A highly specialised training not just for the luxury segment, but also for commercial segment segregates Maison De Luxe from other service providers in its space. To provide a refined & pampering experience to its clients, the company places great importance on recruitment and training of personnel who are hand-picked not only for their
excellent skills & experience but also for their dependability & ability to work harmoniously as a team.

“Most of our staff members are either students picked from reputed Hotel Management colleges or from Luxury Hotels who come with a qualified background in hospitality services, especially when it comes to Butler Services,” adds Rajiv.

The selected candidates are re-trained as per stringent quality standards to provide gracious, unobtrusive, yet supremely efficient service. Moreover, Maison De Luxe enables its employees to up-skill their knowledge by attending exhibitions, read and talk about their work. The company has served many prestigious clients that include Hiranandani Developers, Rustomjee Developers, Wadhwa Developers, Bank Of Indonesia, Yauatcha, Marriott, Sahara Star, Yes Bank, Sesen, and many more.

More than Housekeeping
Incepted in 2012 with a stark objective of bestowing its luxury clients with fewer things to worry about & more things to take pleasure in, Maison De Luxe also offers Luxury Deep Cleaning Services, Detailed Project Cleaning Services, and Personalised Butler Services. Thanks to the investor who have given it an edge in equipment quality, the company has been witnessing a whopping growth of 80-100 percent every year. Operating from Bengaluru, Mumbai & Pune, Maison De Luxe has provided services in Ahmedabad, Delhi, and Kolkata, and is targeting to establish its presence in Hyderabad Chennai, and eventually PAN India.